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Mike Terry

VP, Knowledge Center Operations
EMCOR Facilities Services

Value Delivered

As leader of the management team at EMCOR’s Facilities Knowledge Center, Mike ensures consistency of responsiveness and quality of service to customers in today’s mission critical, high-performance facility environments.  In addition to participating in customer presentations, he sets the center’s strategic direction for deploying its people, processes, and technology in ways that exceed customers’ most exacting standards and rigid specifications. Mike brings a passion for operational efficiency to all endeavors.

Expertise

During his career, Mike has built extensive operations expertise, while developing an entrepreneurial, results-oriented management style. His record of continuous success is based on his outstanding analytical and team-building skills, as well as his ability to interface with customers and provide the value they want and need.

Before joining EMCOR, Mike was instrumental in building Johnson Controls’ global facilities management operations center from zero to $3-million in revenue in four years. He also steadily improved the company’s return on sales numbers, increasing the center’s portfolio by 100 percent annually.

Prior to that, Mike built a record of achievement in a variety of other industries. He began his career with Milliken & Company, a textile manufacturer, where he was supervisor of the jet dye house, and later, manager of the finishing department. During that time, he headed a waste reduction team that reversed the company’s waste numbers from 60 percent loss to five percent gain in eight weeks. He also helped improve product quality by 50 percent in a 12-week span. Achievements like these gained him a supervisor of the year and three department manager-of-the-period awards.

From Milliken, he went on to become plant manager at Smith Cordage, Ltd., a rope manufacturer. During his tenure there, he was instrumental in bringing new polypropylene, polyester, blended, and package ropes to market, while overseeing new machine installations and establishing new standards for machine set up, job specification, and production procedures. His efforts reduced shorts and seconds by 25 percent and helped cut manufacturing costs by 20 percent.

He then moved into the baking industry, first with Sunshine Biscuit and then with President. As inventory control manager at Sunshine, he helped computerize operations, while directing production scheduling, inventory control, and distribution activities. In addition to reducing freight costs, he decreased finished goods inventory by 25 percent. His 99.2 percent service-to-sales number led the company during his last six months. At President Bakery, where he rose from planning manager to senior manager of logistics and customer service, he again guided the technologization process, establishing an electronic data interchange program that enabled addition of 30 trading partners in one year. He also improved scheduling, logistics, inventory control, forecasting, pricing, planning, and other procedures. The result was reductions in finished goods inventory from three weeks to eight days, a drop in order lead times from two weeks to two days, a decline in pricing deductions from six to four percent of sales, and a 99.4 percent service-to-sales number.

Mike holds a bachelor’s degree in biology with minors in chemistry and mathematics from Columbus University in Columbus, GA, and is a member of the International Facilities Management Association.

The Personal Side

Married with two sons and a daughter, Mike enjoys photography, water skiing, woodworking, and home improvement projects.