1st March 2011
EMCOR Group (UK), the first facilities management provider in the UK to be awarded certification to PAS 11000, the standard for Collaborative Business Relationships, by the British Standards Institution (BSI) in April 2010, is now pleased to announce that it has achieved and been awarded an additional and new certification - the full British Standard BS 11000. EMCOR UK is the first facilities management provider to achieve the BS 11000 certification, recognising EMCOR's track record in developing long-term client relationships. The new British Standard BS 11000, builds on PAS 11000, by emphasising improved strategic collaboration across public and private organisations in the UK, as well as recognising the importance of collaborative working on a global scale. EMCOR's clients have always benefited from its collaborative approach, but since April of last year, an independently assessed framework has been in place that effectively ensures the knowledge, skills, processes and resources to meet mutually defined objectives are in place. EMCOR UK provides facilities management and engineering services to a diverse range of private and public sector organisations.
The new BS 11000 is the first relationship management standard for creating and maintaining successful business-to-business partnerships and provides a foundation for assessing organisations internally and externally, which will drive improved performance across the facilities management industry. The standard provides an eight-stage approach to help organisations develop and manage their own approaches to collaborative working with their clients. It sets out a framework that will enable companies like EMCOR to apply good practice principles to its own way of working, and has wide applications on how to manage valuable business relationships within the supply chain.
EMCOR UK, one of the UK's leading providers of facilities management, technical and support services, first chose to pilot the PAS 11000 programme with key customer BAE Systems in 2009. During the last two years, the BAE Systems and EMCOR teams have worked hard to encourage and demonstrate integrated planning and delivery. This has been achieved through joint learning and strategic planning, resulting in the creation of a new ‘Service ONE' account model focused on supporting BAE business goals and the delivery of customer service excellence.
Nick Morris, Managing Director for EMCOR Facilities Services, commented: "It has long been recognised within EMCOR that sustaining long-term relationships with key customers is vital for the success of our business as well as our client's future growth aspirations. Our achievement of the PAS standard was a proud moment, particularly as we were the first organisation in the facilities management sector to have achieved it, but to be awarded certification to the new British Standard is incredible news."
Nick continues: "EMCOR is different, not only in the services that we deliver, but in the way that we work and integrate with our customers. Ultimately we envisage that the whole spectrum of our relationships, from the preferred and valued members of our supply chain, through to our key customers, can be measured against this new and important business standard."
From museums to complex manufacturing environments and prime real estate to government facilities, EMCOR offers a broad range of integrated services and tailored flexible support that allows clients to concentrate on their core businesses. EMCOR has enjoyed significant success at developing and, more importantly, maintaining long-term, productive relationships with many of its key customers, including British Airways and BAE Systems for over ten years. For further information, please visit www.emcoruk.com.
Media Contacts
For further press information please contact:
Kathryn Morgan • T: 020 7529 1724 • E: kathryn.morgan@ppsgroup.co.uk
Helen Roache • T: 020 7529 1769 • E: helen.roache@ppsgroup.co.uk
Notes to editors
With over 100 years experience in the UK market, EMCOR Group (UK) plc provides engineering services, facilities management and sustainable business solutions for a diverse range of private and public sector organisations, through its two businesses --- EMCOR Engineering Services and EMCOR Facilities Services. EMCOR Group (UK) plc is a wholly owned subsidiary of EMCOR Group, Inc. (NYSE:EME), a Fortune 500 company with estimated 2011 revenues of $5.3B - $5.5B, EMCOR Group, Inc. (NYSE: EME) is a global leader in mechanical and electrical construction, energy infrastructure, and facilities services. A leading provider of critical infrastructure systems, EMCOR gives life to new structures and sustains life in existing ones by its planning, installing, operating, maintaining, and protecting the sophisticated and dynamic systems that create facility environments---such as electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems---in virtually every sector of the economy and for a diverse range of businesses, organizations and government. EMCOR represents a rare combination of broad reach with local execution, combining the strength of an industry leader with the knowledge and care of 170+ locations. The 24,000+ skilled employees of EMCOR have made the company, in the eyes of leading business publications, amongst the "World's Most Admired" and "Best Managed". EMCOR's diversity---in terms of the services it provides, the industries it serves and the geography it spans---has enabled it to create a stable platform for sustained results. The Company's strong financial position has enabled it to attract and retain among the best local and regional talent, to undertake and complete the most ambitious projects, and to redefine and shape the future of the construction and facilities services industry. Additional information on EMCOR Group (UK) can be found at www.EMCORUK.com.
This release may contain certain forward-looking statements within the meaning of the Private Securities Reform Act of 1995. Any such comments are based upon information available to EMCOR management and its perception thereof, as of this date, and EMCOR assumes no obligation to update any such forward-looking statements. These forward-looking statements may include statements regarding market opportunities, market share growth, gross profit, backlog mix, projects with varying profit margins, and selling, general and administrative expenses. These forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. Accordingly these statements are no guarantee of future performance. Such risk and uncertainties include, but are not limited to, adverse effects of general economic conditions, changes in the political environment, changes in the specific markets for EMCOR's services, adverse business conditions, availability of adequate levels of surety bonding, increased competition, unfavourable labour productivity and mix of business. Certain of the risks and factors associated with EMCOR's business are also discussed in the Company's 2009 Form 10-K, its Form 10-Q for the third quarter ended September 30, 2010, and in other reports filed from time to time with the Securities and Exchange Commission. All these risks and factors should be taken into account in evaluating any forward-looking statements.